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Tele Medical Health Hipaa Dicom HL7 Pacs.Com, Inc. Information Technology Documentation

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network support : enterprise support

For large businesses, 1stGMC can supplement internal IT staffs by providing world-class experience in deploying key technologies.

1stGMC's certified experts offer Systems Management Server expertise. For national or global enterprises with branch offices in the US, 1stGMC can act as a seamless local extension of corporate IT management.

Here are some of the most popular enterprise services 1stGMC provides:

Services Type

enterprise consulting services

1stGMC’s consultants are seasoned, certified industry veterans with extensive experience working with enterprise IT systems. 1stGMC's experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.

branch office support

Years of experience supporting microsoft, citrix and cisco technology has allowed 1stGMC to develop a unique capability for supporting branch offices that require IT service with the responsiveness associated with small companies but which includes effective communications, thorough documentation and compliance with corporate IT standards.

data center support

Internet Data Centers offer companies of any size an economical way to achieve a secure, fault-tolerance environment for mission-critical equipment. Data centers house web and email servers, switches, routers, modem racks, mass storage and other equipment. 1stGMC’s Data Center Support Services provide expert on-site and remote support for businesses who use data centers in the US.

active directory help

1stGMC offers certified expertise in designing, deploying and troubleshooting complex Active Directory (AD) installations and can address common AD issues such as replication problems, multi-domain partition configurations,

..corrupted AD objects, clean-up of legacy beta software configuration objects in production AD environments, and repair of failed installations of AD and AD-integrated applications.

1stGMC also offers expertise with “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.

Exchange Expertise

Since Microsoft Exchange server's first release in 1994, 1stGMC’s MCSE certified engineers have performed hundreds of successful Exchange migration projects. 1stGMC’s experts have helped some of the largest corporations with architecture, deployment, and troubleshooting Exchange environments. 1stGMC regularly handles migrations of Exchange environments with thousands of users and dozens of servers.

UNIX and microsoft coexistence

1stGMC’s UNIX consulting services offer enterprises and developers help with configuring and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. 1stGMC offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification.

Project methodology

For enterprise IT projects, 1stGMC uses a phased approach based on defined milestones in order to meet budgetary, scheduling and engineering goals while minimizing business disruption.

1stGMC's methodology includes requirements definition, design and architecture proposals, pilots, design tuning, and expert implementation.

All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing network system maintenance.







Project methodology

Highlights of 1stGMC's methodology for enterprise IT projects are:

The Envisioning Phase: Requirements Definition The envisioning phase focuses on achieving a shared understanding of a project's goals.

1stGMC works with enterprise clients to develop a clear vision of a project's technical and business objectives, and 1stGMC will help define how an IT project will deliver business value.

This phase establishes the project's structure, develops pilot plans and testing strategies, and addresses deployment implications, operations management and supportability, and operational acceptance criteria.

The Planning Phase: design and Architecture Proposals During the planning phase most of the planning for an enterprise IT project is completed.

1stGMC helps create the functional specification, the master project plan including milestones, and the risk management plan.

1stGMC also analyzes documentation and training requirements and finalizes work plans, cost estimates, and schedules for the various deliverables.

Because major projects are iterative and require flexibility, 1stGMC follows a formal change control process that allows projects to evolve successfully while staying within budgetary guidelines.

The developing phase: Pilots In the developing phase, 1stGMC's extensive experience setting up pilot systems makes it possible to reduce engineering risk and business disruption by thoroughly testing new infrastructure prior to deployment. 1stGMC has world-class skill in setting up proof-of-concept tests for enterprise deployments of key technologies.

The stabilizing phase: design Tuning The stabilizing phase is an iterative process that involves tweaking IT infrastructure based on the results of pilot testing and feedback from the clients and users.

Testing during this phase emphasizes functionality, performance and stability under realistic environmental conditions.

1stGMC's experience with this process can help eliminate business disruption when the project leaves the testing phase and becomes integrated into the production environment.

The Deploying Phase: Implementation During the deploying phase, 1stGMC deploys the core technology and site components, stabilizes the deployment, transitions the project to operations and support, and obtains final customer approval of the project.

After the deployment, 1stGMC conducts a project review and a customer satisfaction survey.

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We would welcome the opportunity to discuss your requirements further. If we can be of any assistance to you, please contact us or one of our ad sponsors.



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